Technology

Customers at centre of innovation

Technology and innovation continue to be at the heart of what makes Amadeus successful and are key to anticipating and fulfilling the customers’ needs, shares Rakesh Bansal, CEO, Amadeus Indian Subcontinent. Janice Alyosius Over the years, Amadeus has demonstrated the ability to adjust to changing market conditions and client expectations, …

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‘Cloud keeps infrastructure updated’

The success of travel companies depends on delivering quick services to the rapidly evolving customer needs. Cloud keeps the infrastructure updated and always running during uncertain events. Mani Ganeshan, APAC Engineering Head & Centre Head, Amadeus Labs Bengaluru, explains how this works. TT Bureau Why do travel companies need to …

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BIZZO Launches GoMahabaleshwar Microsite to Empower Local Travel & Tourism Businesses

Bizzo, a Covid-born tech start-up launched to empower small and independent service businesses across the country, has unveiled its very first microsite – GoMahabaleshwar. The launch event for GoMahabaleshwar was attended by Pallavi Patil, Chief Officer – Mahabaleshwar Municipality, Sunil Katkar – PA of Shrimant Chh.Udayanraje Bhosle (Member of Parliament), Shrikant Tidke – …

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Travelport+ tools for better travel

Travelport has launched a new Trip Manager portal on Travelport+, offering travellers to service their trip and carry out fast and easy transactions on the go. With Smartpoint tool, now visitors can access new itinerary enhancements, including Trip Quote, to customise quotes, and Assisted Ticketing capabilities. Nisha Verma Travelport has …

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Re-imagining travel

Tourism and hospitality sectors are constantly innovating in a bid to smoothen distribution channel and how travellers consume content. This appetite to improve and simplify has only intensified since COVID-19. TRAVTALK takes a brief look at what’s happening on start-up front and kind of encouragement it is receiving. Hazel Jain …

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Get NDC Ready with Amadeus

The travel industry has been evolving, fuelled by digitalisation and personalisation, as the world continues to recover from the pandemic effects and surrounding uncertainties. Amadeus India organised two industry webinars, ‘Get NDC (New Distribution Capability) Ready with Amadeus IT’ in collaboration with two anchor associations of the travel industry – …

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Technology and the SMEs

While technology has had a transforming impact on tourism, its uptake will vary across different operators. The large and financially enterprises are rapidly adopting and leveraging the benefits of technology, and the traditional micro and small businesses are yet to adapt to the change. Nikitesh Joshi, Delivery Director, ATCS India, …

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Back-end solutions with tech

Backed by substantial funding, travel technology start-up Tourwiz is not only looking at offering agencies complete back-end support with their SaaS-based products, but also aims at building an online marketplace for the trade on its platform by taking care of their back office requirements. Hazel Jain TourWiz provides travel professionals …

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Technology and the SMEs

While technology has had a transforming impact on tourism, its uptake vary across different operators. While the large and financially strong enterprises are rapidly adopting and leveraging the benefits of technology, the traditional micro and small businesses are yet to adapt to the change. Nikitesh Joshi, Delivery Director, ATCS India, …

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NDC and the opportunities ahead

Year 2021 marks a milestone in the industry’s NDC. It’s an exciting time to be involved in airline distribution and there is an opportunity to transform the indirect distribution channel to be more effective, less complex and better able to deliver on the needs of travellers and the industry today. …

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