Technology

Amid evolving consumer preferences and digitalisation, it has become imperative for travel service providers to adopt strategies that not only attract customers but also drive revenue growth. Cross-selling, which involves offering complementary products or services to travellers, comes as one such strategy gaining popularity these days. In the competitive travel …

Digital advancements come as a great opportunity for startups to innovate and shape experiences. From new-age travellers to corporate clients, there are several opportunities that are ripe for disruptive solutions, say young startup founders. The landscape is changing dynamically, and it’s a great time for the entrepreneurial spirit to thrive. …

Avi Arya, Chief Mogul, Internet Moguls, believes that the future of digital marketing in hospitality industry is promising and they make sure that every hotel brand creates its own niche. Vaanya Jain Avi Arya, Chief Mogul, Internet Moguls, says that he started the digital marketing agency after he couldn’t find …

In today’s fast-paced travel industry, staying ahead of the competition and meeting the evolving needs of travellers is essential. One way to achieve this is by harnessing the AI power. Sanjay Kumar, CEO, InterGlobe Technology Quotient, claims that AI has become a game-changer, revolutionising various aspects of the travel journey. …

With the rise of Artificial Intelligence (AI) and Natural Language Processing (NLP) technology like ChatGPT in the today’s world, travel companies can improve their efficiency, communication, and customer satisfaction, while saving a lot of time and resources. Saurabh Mehta, Co-Founder, Tourwiz, explains. Artificial intelligence (AI) has been transforming various industries …

Nikita Dresswala, Founder, Teleport, a company that provides visa services, says that with 10-30 per cent of visas applied by Indians being rejected, travel agents can help reduce visa rejections by leveraging technology platforms offering valuable assistance and support. TT Bureau A total of 10-30 per cent of visas applied …

Travelling requires a lot of planning, and buying a travel plan is one of the complex jobs one has to do. Can travel shopping be as simplified as shopping for clothes? With the right choices provided to the travellers, it just might be possible, says Sandeep Dwivedi, COO, InterGlobe Technology …

Sandeep Dwivedi, COO, ITQ, believes that technology is the way forward for travel, not only in easing the complicated businesses, but also for companies to remain relevant. Technology offers immense potential to enhance the tourism industry and make it more accessible, efficient, and sustainable for all, he says. Nisha Verma …

Today’s travellers are adept at using technology for their benefit, know exactly what they want, and expect their travel agents to present them with an abundance of choice. Here’s how Travelport Smartpoint 11.1 helps in redefining travel retailing with its unique features. The travel industry has had its share of …