Technology

Technology and the SMEs

While technology has had a transforming impact on tourism, its uptake vary across different operators. While the large and financially strong enterprises are rapidly adopting and leveraging the benefits of technology, the traditional micro and small businesses are yet to adapt to the change. Nikitesh Joshi, Delivery Director, ATCS India, …

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NDC and the opportunities ahead

Year 2021 marks a milestone in the industry’s NDC. It’s an exciting time to be involved in airline distribution and there is an opportunity to transform the indirect distribution channel to be more effective, less complex and better able to deliver on the needs of travellers and the industry today. …

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Technology vital post-pandemic

The recent DDP Digital Conclave focused on hospitality revival and how it is thriving in the post pandemic world. Titled, ‘The Post Pandemic Reset’, the conclave discussed the way circumstances have changed post second wave and how technology will play a major role in resetting the post-pandemic world. Nisha Verma …

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Technology and the third wave

Sanjay Ghare, Founder & CEO at Vervotech, shares his views on the scope of new travel technologies in the wake of the pandemic in India. He believes travel startups and new technologies introduced into the market will play a key role in the revival of the industry post COVID-19. It …

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Agility with technology

Five stalwarts from different segments of the M!CE industry came together the recent M!CE Digital Conclave to share their views on how India can be developed as a hub for events and weddings – with a cohesive effort, government support, and most of all, investing in and evolving with technology. …

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Innovation with SaaS

SaaS can help the tourism industry get access to best-in-class technology and therefore be an enabler in their efforts to differentiate. SaaS brings a host of growth opportunities, explains Asish Z Koshy, VP & Head (Tour and Cruise Business), IBS Software. Changes in consumer behaviour are the key forces driving …

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Democratisation of travel

  Software as a Service, or SaaS, it is believed will accelerate the democratisation of travel where offers are co-produced in collaboration with ecosystem participants. Three experts share their views on how SaaS is bringing about tremendous change even in the tourism business. Hazel Jain The tourism and hospitality industry …

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Will the GDS model be replaced?

Jerrin Jos, Founder & CEO, Verteil Technologies, explains how disadvantageous it can be for travel agents as well as their clients to continue using the GDS to book air tickets. He underlines major problems posed by the GDS including lag in rich data and lack of dynamic pricing. Even today, …

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Tech-enabled tourism on the rise

Evident from the recent advent in smart, automated systems, technology will have a key role to play in the restart of tourism across countries, and we already see some green shoots with the digitalisation of tourism services. Here are seven technologies that offer hope to our industry. Hazel Jain 3D …

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