In-the-Issue

1st city to be ‘Safe’: RAK

Ras Al Khaimah has become the first city in the world to be certified as a ‘Safe’ destination by Bureau Veritas and the first emirate in the UAE to be given the Safe Travels Stamp by WTTC. Ras Al Khaimah has become the first city in the world to be …

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Israel instils confidence in partners

  While it is still uncertain when air connections between India and Israel will resume or whPAGE 22 – 1 ether there will be any change in the visa regime, Israel has continued to engage the travel trade here. Sammy Yahia, Director, Israel Ministry of Tourism – India and Philippines, …

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How to build passenger confidence

Experts from the Indian travel and aviation industry feel that the series of progressive discussions, best practices and steps outlined by the industry embrace a proactive customer experience in air travel. They also highlight the seamless coordination between airports, airlines and other stakeholders in the travel value chain, as customers …

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Curbing pandemics at airports

‘We live in exceptional times that call for exceptional measures, and this ignites adroit innovation,’ says Arun Bright,  Lead Product Owner, Sabre Bengaluru GCC. Airlines and airport systems play a crucial role in containing the spread of contagious infection. But, how can these systems make a difference? Let’s take a …

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RARE’s new travel agents network

RARE India recently launched three initiatives, namely RATAN, RAIN and Beautiful Planet, in a bid to grow the community of environmentally conscious people and travel enthusiasts who believe in sustainable living. Shoba Mohan, Founder, RARE India, shares details… Nisha Verma RARE Travel Agency Network (RATAN) and RARE Influencer Network (RAIN) …

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Switzerland launches its ‘Clean & Safe’ label

As the country opens its borders with a gradual relaxation of rules, the need for information on the safety and cleanliness measures adopted remains high. Recently, Switzerland Tourism initiated the ‘Clean & Safe’ campaign along with tourism industry associations to create a ‘Clean & Safe’ label that will indicate that …

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Goa may keep pre-booking clause

The pandemic seems to have forced Goa Tourism to do some house-cleaning and re-look at tackling short and  long-term issues such as curbing illegal hotels and improving data collection that follows a faulty system and pegs the number of arrivals in the state approximately 20 per cent short of actual …

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Etihad: World-class aviation

  Etihad Airways has become the first international airline to address the travel trade in India directly via a webinar. The airline, along with Abu Dhabi Tourism, discussed its readiness as well as new services for passengers – both visitors as well as transit. A set of stringent guidelines for …

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Customer is ready. Are you?

Wipro’s webinar on building a resilient future for travel agencies focused on how they should draw up a blueprint to bring about their digital transformation. Jyoti Mayal, President, TAAI It’s very easy for a tech-savvy person to say that technology is available – you just have to take it, it’s …

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‘Au revoir’, says Jean-Michel Cassé

Jean-Michel Cassé, Chief Operating Officer (COO) – India & South Asia, Accor, is retiring from his position and moving to France. In his farewell interview to TRAVTALK, he shares what makes the Indian market so dynamic and advises hoteliers to not cut rates in the present COVID-19 crisis. Nisha Verma …

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