In-the-Issue

Travelport has received new investment from affiliates of Siris Capital and Evergreen Coast Capital, which would allow it to pump a handsome sum into technology and its next-gen platform. Nisha Verma Travelport Worldwide has received commitments for $500 million in financing from affiliates of existing owners Siris Capital Group and …

Just when credit shells looked like they were becoming a norm in the tourism industry, Mumbai-based tour operator Guideline Travels is offering the option of cash refunds with a minor charge. Hazel Jain In a show of extreme goodwill, Guideline Travels is offerings its trade partners and clients cash refunds …

Kochi-based Spiceland Holidays has created a virtual wellness product that can offer B2B agents a new source of revenue in these challenging times. The company is aiming for 10,000 customers in the first phase. Hazel Jain Virtual products may soon become a new reality for the travel industry. Riyaz UC, …

During ATM Virtual’s session ‘Conversational Commerce for Travel Brands’, experts from Facebook provided insights on what travel technology will have to offer beyond 2020, stressing on the potential of ‘c-commerce’ in helping travel and hospitality brands connect and transact with consumers. Manas Dwivedi Amidst a huge crisis like the COVID-19 …

In a major stand-off over their pending merger agreement, Yatra Online has announced the termination of its merger agreement with Ebix Inc. and filed litigation, while the latter has denied any breach of agreement in its part and expressed plans to file a countersuit against the second largest online travel …

Hygiene – the new buzzword for a post-pandemic world and for business looking to re-open, the only parameter that matters! For Aditi Balbir, Founder & CEO, V Resorts, hygiene has always been important for hotels. Aditi Balbir, Founder & CE, V Resorts As it turns out, hygiene has traditionally been, …

Cygnett Hotels & Resorts has initiated a wide-ranging safety and hygiene programme, Health & Safety Assured, for all its guests and team members. The programme covers the entire guest cycle from reservation to check-out, simultaneously providing a safe and clean environment for customers and Cygnett team members. The programme – …

Jatinder Singh Taneja, Vice Chairman, PATA India Chapter, says that while India is slowly opening up for business and ensuing safety guidelines are adhered to as it does, recovery will be at no different a pace than that of the rest of the world. In other news, the Chapter is …

Crowne Plaza Greater Noida has resumed operations and reopened to guests on June 8, 2020, following a temporary closure due to COVID-19 guidance from authorities. The 398-room hotel has the mandated safety and hygiene guidelines diligently being followed by its staff to ensure safety of guests and others at the …

Biji Eapen, President, IATA Agents Association of India (IAAI), talks about issues at hand for travel agents as airlines restart operations. He also explains what the association is doing to solve these problems for the industry at large, and provides a step-by-step account of all that has transpired. Biji Eapen, …