TravTalk India Online Magazine
As lockdowns across the world lift and borders slowly reopen, VFS Global’s Visa Application Centres are resuming operations across the globe once approved by the Central government, Embassies/Consulates as well as the local authorities. It has taken a slew of measures to ensure adherence to WHO and local government guidelines.
Body temperature checks
Body temperature checks will be conducted at the entrance of all centres to assess visitors’ health conditions. Customers exhibiting any of the COVID-19 symptoms, including high fever, cough and difficulty in breathing, will be redirected to the nearest medical centre, and their appointments rescheduled. Sanitisers are also available at all the centres.
Contactless services
With physical distancing set to become the new normal in the post-COVID world, travellers will look at limiting what they touch and prefer online or contactless services while planning their travel. VFS Global’s doorstep visa services, and/or courier services for passport returns, are available for customers for respective destinations.
Physical distancing
With physical distancing being a vital precaution, markers have been placed across queueing and seating areas at the centres to ensure customers are at a safe distance from each other and the staff.
Safe employee contact
Employees, too, are taking the precautions necessary to stay safe and keep customers secure. Apart from keeping face masks on at all times, they have been instructed to sanitise their hands regularly, and disinfect high-contact surfaces periodically.
Trained staff
All VFS Global employees are formally trained by its in-house
training experts in safety and hygiene measures as per World Health Organization (WHO) guidelines.
Regular sanitisation
All customer and staff contact surfaces across VFS Global’s Visa Application Centres are cleaned and sanitised several times daily.
Safe handling of documents
Documents are handled and transferred with the utmost focus on safety and hygiene measures, ensuring the customer has no qualms in taking over the document and the transfer is safe and secure.
