Luxury in the new world

The COVID-19 outbreak has triggered an unprecedented crisis and since this fight is far from over, Mayfair has come up with the concept of ‘The New Normal -Redefining Luxury During Pandemic’.

COVID-19 will continue for some more time in the near future and as a country, we have to learn to live with, albeit with precautions. Given this fact, Mayfair Hotels & Resorts has sought to redefine luxury and has completely revamped its Standard Operating Procedures (SOPs) in the wake of the COVID-19 pandemic to ensure that the safety and well-being of its guests, partners and associates remains at the heart of everything they do. From disinfection of cars pre and post transfer, thermal screening of everyone entering the premises, contactless check-in and check-out, sanitised key cards and pens, allotment of room after 24-hour cooling period, mandatory use of PPG (personal protective gear) by team members, hand sanitisation stations at strategic intersections and sanitisation of all supplies entering the premises to ensuring social distancing norms across all its resorts, including at its restaurants, banquet halls and meeting rooms, Mayfair has enforced stringent precautionary measures of the highest standards to ensure complete safety of its guests, partners and associates.

Emphasis has been laid on cleanliness of public areas, which are being disinfected thrice a day using recommended chemicals. Mayfair has also constituted a Hygiene Task Force which has been mandated to ensure the effective implementation of precautionary measures, monitor COVID-19 updates by health authorities, and accordingly ensure compliance to the directives issued from time to time.