In-the-Issue

Innovation through technology

TourFox becomes the first company in the world to implement the e-Swiss Pass Module on its website, which goes to show that thinking out of the box is a key aspect of every industry, says Sindhu Madhavan, Account Manager, TourFox. Soon, the company will implement Easy Rail Access (ERA) in …

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NCL doubles business in India

Norwegian Cruise Line (NCL) has managed to double its business from India with four years of direct presence in the market. It now readies itself for 2020 as it introduces two new ships to its trade partners here. The leisure segment continues to form a major part of its business …

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A unique portfolio

With the objective of consolidating the presence of the products in its portfolio, ISA Tourism will strive for steady growth in 2020, says Manas Sinha, Director, ISA Tourism. Manas Dwivedi As the regional sales office for Far East Hospitality Group, 2019 was fairly a good year for ISA Tourism. The …

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Undying hospitality

Jean Luc Benhaim, MD, Buena Vista Resort, was so enamoured by India on his first trip to the country that he went on to set up a resort in Jaipur and pursue his passion. Hazel Jain A French national, Jean Luc Benhaim fell in love with India the very first …

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A big break in AI

Kapil Goswamy, MD, Bigbreaks.com, claims that technology is the way forward for the industry and personalised offerings for clients would certainly make a difference. Nisha Verma Bigbreaks.com added a number of destinations and introduced new products to its portfolio in the previous year, making 2019 “a reasonably good year at …

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A vision to diversify

The Globus family of brands is introducing gadgets that double up as complimentary data hotspots and commentary hearing devices for customers while on tour. Hazel Jain In addition to the perennially popular Cosmos, Globus and Avalon Waterways brands for touring and river cruising respectively, the company has recently introduced the …

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As green as it gets

The fact that it is situated in the heart of Kuala Lumpur’s concrete jungle doesn’t keep Banyan Tree Kuala Lumpur from pursuing its sustainability standards and practices. Tripti Mehta Rooted in its corporate ethos of ‘Embracing the Environment, Empowering People’, Banyan Tree Kuala Lumpur’s sustainability approach emphasises on building in …

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Guests rule the roost

Amritara Hotels & Resorts puts in a lot of effort to offer personalised experiences by curating unique offerings and blending the essence of a location with them. Hazel Jain Amritara Hotels & Resorts is a boutique hotel chain offering unusual experiences, and has positioned itself as a niche player in …

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Travstarz grows 100%

With over 100% YOY growth, Travstarz Global Group has soared heights. Pankaj Nagpal, MD of the group, says the vision to be in India’s top three B2B companies keeps them going. Manas Dwivedi A dedicated B2B company since its inception, Travstarz Global Group has laid prime importance on the travel …

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3rd highest growth for LA

The Los Angeles Tourism & Convention Board’s marketing strategy in India has resulted in the market gaining one spot, from being the fourth-highest international YOY growth market in 2017 to being the third-highest in 2018 at 5.1 per cent. Hazel Jain Given that Los Angeles Tourism & Convention Board foresees …

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