In-the-Issue

Harmonised approach for revival

The second session of the 4th TRAVTALK Digital Conclave, titled ‘What will the travel restart look like? Managing Customer Experience’, had experts from across the board – NTO, airline and the tour operator – to work on revival in a calibrated manner, how working together is important and most important …

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Re-engineering tourism

  TravTalk Digital Conclave that entered its fourth edition focused once again on the burning topic of the day – Revenge Tourism. The world over, tourism industries are hoping that people will start travelling with a vengeance, and among the first ones to possibly do that will be the resilient …

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Time to embark on the green path

      Tejbir Singh Anand dons many a hat in the tourism industry, as VP, ATOAI; Founder & MD, Holiday Moods Adventures; Founding Member, FAITH and as an adventure travel strategic advisor. In this article authored by him, he talks about responsible and sustainable tourism in the ‘new’ world …

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To begin, unlearn then learn afresh

      Rajdev Bhattacharya, General Manager, Global Travel & Hospitality Services and Way2go, Digital Operations Platforms for Wipro Limited, feels that now may be the time for the industry to think of new ways to function under the new normal. There is a need to unlearn and learn again, …

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What does reopening look like?

With the government slowly easing restrictions on the lockdown and opening up the country in a calibrated manner, some travel business have also commenced operations. As we enter the ‘new normal’ with an increased focus on hygiene and sanitation, here is what industry stakeholders have to say about it… Deepak …

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Let’s find a common ground

Many travel leaders are urging countries to have standardised protocols in place that will support smooth movement of people – whether it is hotels, immigration or airlines. Hazel Jain Keith Tan, CEO, Singapore Tourism Board We don’t want to put up patchworks of different standards and requirements. One country has …

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Time to adopt sustainable practices

A global health crisis is not the answer to improve sustainable tourism, but it has given us a cause to reflect on the impact of human activity on the planet – including how we travel. Just as COVID-19 has forced our lives to a standstill, it is time for us …

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Business hotels are optimistic

HVS ANAROCK’s ‘General Manager’s Sentiment Survey’, conducted across branded hotels pan India, reveals that upscale business properties are expected to open sooner than others, including leisure hotels. Business hotels are likely to see quicker recovery. Economy and midscale hotels, on the other hand, are also confident of achieving 50 per …

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‘The toughest time we’ve seen’

The COVID-19 pandemic has shaken the world. Every business is affected, but the most affected ones are those that deal with people face-to-face. ‘Ours is one of them,’ says Rajeev Jain, Director, Rashi Entertainment. COVID-19 has shaken every business, but the most affected are those that deal with people face-to-face. …

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