In-the-Issue

Yatra calls it off, Ebix responds

In a major stand-off over their pending merger agreement, Yatra Online has announced the termination of its merger agreement with Ebix Inc. and filed litigation, while the latter has denied any breach of agreement in its part and expressed plans to file a countersuit against the second largest online travel …

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‘Hygiene is the new service’

Hygiene – the new buzzword for a post-pandemic world and for business looking to re-open, the only parameter that matters! For Aditi Balbir, Founder & CEO, V Resorts, hygiene has always been important for hotels. Aditi Balbir, Founder & CE, V Resorts As it turns out, hygiene has traditionally been, …

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Cygnett assures health and safety

Cygnett Hotels & Resorts has initiated a wide-ranging safety and hygiene programme, Health & Safety Assured, for all its guests and team members. The programme covers the entire guest cycle from reservation to check-out, simultaneously providing a safe and clean environment for customers and Cygnett team members. The programme – …

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PATA India begins virtual engagement

Jatinder Singh Taneja, Vice Chairman, PATA India Chapter, says that while India is slowly opening up for business and ensuing safety guidelines are adhered to as it does, recovery will be at no different a pace than that of the rest of the world. In other news, the Chapter is …

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Operations resume at Crowne Plaza

Crowne Plaza Greater Noida has resumed operations and reopened to guests on June 8, 2020, following a temporary closure due to COVID-19 guidance from authorities. The 398-room hotel has the mandated safety and hygiene guidelines diligently being followed by its staff to ensure safety of guests and others at the …

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‘Refund tickets issued & not used’

Biji Eapen, President, IATA Agents Association of India (IAAI), talks about issues at hand for travel agents as airlines restart operations. He also explains what the association is doing to solve these problems for the industry at large, and provides a step-by-step account of all that has transpired. Biji Eapen, …

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Luxury in the new world

The COVID-19 outbreak has triggered an unprecedented crisis and since this fight is far from over, Mayfair has come up with the concept of ‘The New Normal -Redefining Luxury During Pandemic’. COVID-19 will continue for some more time in the near future and as a country, we have to learn …

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Looking beyond COVID-19

Three stalwarts of aviation share their views on what they think theroad to recovery for the industry will be like during a Centre for Aviation- CAPA Masterclass series. Peter Harbison, Chairman Emeritus, CAPA – Centre for Aviation It is going to be a long road back. We are not going …

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‘Overhaul India’s built heritage’

A NITI Aayog working group under the chairmanship of Amitabh Kant has presented an action plan for improving management of heritage monuments of the country. In the recommendations, key action points for separate sections have been outlined. The NITI Aayog report is an effort to understand current challenges for heritage …

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India needs an empowered board

As the country struggles to control the pandemic, the tourism industry believes that the best way to promote India now to the rest of the world is to have an autonomous body in collaboration with the Ministry of Tourism. This way, it can play an active role in the decision-making …

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