In-the-Issue

The pandemic has made travellers increasingly opt for more intimate accommodation settings that offer minimal contact and maximum relaxation. One such property that invokes the grandeur of the British Raj in a safe, hygienic setting is Jungle House, Shimla. Lipla Negi Rising above the middle Himalayas, Jungle House Shimla offers …

India’s food delivery market is growing at a rate of 33 per cent per annum and is expected to touch `93,600 crore ($13 billion) by 2023, despite an initial drop in sales over health & safety concerns in the wake of COVID-19. The findings are from ‘India Food Service Delivery …

Airports and aviation companies have been evolving and innovating themselves to not just stay relevant during the pandemic but to zoom ahead of the curve and do their bit to re-open travel quickly. These seven instances could give us an indication of where the industry is headed. Hazel Jain In-flight …

SaaS can help the tourism industry get access to best-in-class technology and therefore be an enabler in their efforts to differentiate. SaaS brings a host of growth opportunities, explains Asish Z Koshy, VP & Head (Tour and Cruise Business), IBS Software. Changes in consumer behaviour are the key forces driving …

ICRA has revealed that there has been continued recovery in domestic passenger traffic in July 2021 with a sequential growth of 56-57%, as COVID-19 infection trajectory has dropped. Domestic passenger traffic grew 56-57 per cent at around 48-49 lakh in July, compared to 31.1 lakh in June 2021, signifying a …

Kerala has accelerated its COVID-19 vaccination campaign to turn all tourism destinations completely risk-free for visitors. Vythiri in Wayanad has thus become the first 100%-vaccinated tourism destination in the state. Major centres to be covered under the initiative are Alappuzha, Munnar, Fort Kochi, Kovalam, Kumarakom and Varkala. Hazel Jain Kerala …

Singapore Tourism Board recently conducted a mega virtual event for its trade partners, thereby raising the bar and setting new standards for the travel industry in organising a virtual event. GB Srithar, its Regional Director (India, Middle East and South Asia), tells us more. Hazel Jain What was the idea …

Decision makers from leading hotel chains talk about how incentive travel will take shape in the post-pandemic era. A uniform policy for vaccinated travellers must prevail, they say, sharing their optimistic view of business in the future. Ritika Gupta, Vice President Market, North & West India, IHCL We believe that …

The advent of the current and ongoing widely known prognosis has led to profuse and diverse ad hoc practices implemented across hospitality industries. But, the industry needs to eradicate them and come up with a more sustained approach in hotel design and a standardised implementation of the same across the …

This peak-travel season, tourists are returning with a vengeance. But despite promising signs, the tourism industry will likely struggle to capitalise on the imminent spike in travel demand. McKinsey & Company highlights four priority areas that travel companies should focus on to ensure traveller satisfaction. From airlines and car rentals …