Agents

With focus on sustainable business operations, industry players are advised to focus on identification and retention of key talent. Hasty layoffs can have a ripple effect on business. Dheeraj Nair, Partner at J Sagar Associates, offers a simple understanding of contracts. The hospitality industry, particularly, is a very individual-driven industry …

Sharing a few words of positivity during a period of mostly dejection is Saurabh Tuteja, General Secretary, Enterprising Travel Agents Association (North India). He encourages his fellow travel agents and industry members to look at what it is the traveller will look for now and focus their energies on domestic …

A recent analysis by ForwardKeys reveals how the most searched city pairs within India have drastically changed not just from last year but even over the previous month. Travel analytics company ForwardKeys has employed several datasets to map how booking behaviour has panned out during the COVID-19 pandemic. Its recent …

An increased demand is expected for India’s wildlife experiences once travel re-opens, yet it is hard to say whether it will be any match to the experience of true wilderness that some other countries offer. Are our national parks even ready to offer a wholesome experience to tourists? Seven experts …

Hit hard by the pandemic and dismayed by the lack of sufficient government support to eastern India, Manoj Saraf, Managing Director, Gainwell Travel, is now diversifying his company’s business into education. He says that even drive-in holidays may not bring in much revenue till people are not confident enough to …

Zelam Chaubal, Director, Kesari Tours, believes that we must be prepared for a M!CE industry with new protocols in  place when it recovers – perhaps one where travellers will require a doctor’s fit-to-fly certificate or changed visa norms. She adds that domestic M!CE will pick up before international. M!CE groups …

The COVID-19 crisis may have expedited the adoption of sustainable practices in the travel and tourism world. While it may have been all the rage a while ago, sustainability is expected to take up a more permanent spot in the business of tourism. The industry is unanimous in its opinion …

Early preparation to work through the pandemic has made Travel Designer Group look at a positive future for the company. Jaal Shah, Group MD, Travel Designer Group, shares his story. Nisha Verma As an organisation, Travel Designer Group went through one of the most challenging times throughout its existence since …

While the COVID-19 crisis is synonymous with gloom for businesses across the world including travel and tourism, there are some stories in the industry of adapting to the situation and making hay while the sun still shines. Here are three inspiring stories of surviving a pandemic… Nisha Verma The second …