Agents

New-look RCI to reshape travel

With a fresh look and feel, RCI is powering a new kind of global travel network curated by forward-thinking travel experts. The new RCI experience goes beyond once-a-year timeshare exchange with enhanced product offerings for its nearly four million members around the world. Manas Dwivedi Aimed to creating a new …

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Testing key to get events back

Daniel Gidney, CEO of Lancashire Cricket and Emirates Old Trafford, outlines the need for  better testing arrangements before a full-blown return to non-socially distanced events can be considered, as well as a need for clearer government guidance on measures required for events. Hazel Jain Q Has Emirates Old Trafford opened …

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Travel agents to be preferred

A new Travelport research has revealed that travellers in India will prefer to book through a travel agent now more than ever. The report also delves on some key trends it sees among Indian travellers, including their being safety-conscious. In fact, demand for almost every safety measure is the highest …

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MMT gives access to agents

In order to expand its distribution reach, the OTA giant has now given access to its entire inventory to travel agents via the myPartner platform. Access will be granted at no fee for the time being, this being the only gateway for them to MakeMyTrip’s (MMT) inventory. Hazel Jain MakeMyTrip.com …

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Safeguard your interests

With focus on sustainable business operations, industry players are advised to focus on identification and retention of key talent. Hasty layoffs can have a ripple effect on business. Dheeraj Nair, Partner at J Sagar Associates, offers a simple understanding of contracts. The hospitality industry, particularly, is a very individual-driven industry …

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Resilient India ready for luxury

Sharing a few words of positivity during a period of mostly dejection is Saurabh Tuteja, General Secretary, Enterprising Travel Agents Association (North India). He encourages his fellow travel agents and industry members to look at what it is the traveller will look for now and focus their energies on domestic …

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Delhi, Mumbai top search

A recent analysis by ForwardKeys reveals how the most searched city pairs within India have drastically changed not just from last year but even over the previous month. Travel analytics company ForwardKeys has employed several datasets to map how booking behaviour has panned out during the COVID-19 pandemic. Its recent …

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India’s wildlife proposition

An increased demand is expected for India’s wildlife experiences once travel re-opens, yet it is hard to say whether it will be any match to the experience of true wilderness that some other countries offer. Are our national parks even ready to offer a wholesome experience to tourists? Seven experts …

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Business in the east dips further

Hit hard by the pandemic and dismayed by the lack of sufficient government support to eastern India, Manoj Saraf, Managing Director, Gainwell Travel, is now diversifying his company’s business into education. He says that even drive-in holidays may not bring in much revenue till people are not confident enough to …

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Pivot or stand still in business

Zelam Chaubal, Director, Kesari Tours, believes that we must be prepared for a M!CE industry with new protocols in  place when it recovers – perhaps one where travellers will require a doctor’s fit-to-fly certificate or changed visa norms. She adds that domestic M!CE will pick up before international. M!CE groups …

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