B2C agents enthrall at ETAA meet

The ETAA Business Partners Meet 2025, held in Mumbai recently, was a resounding success. It brought together more than 100 B2C travel agents and 27 exhibitors from across the industry, including a mix of domestic and international DMCs, forex providers, travel insurance companies and global tourism boards, making the meet a powerful networking and knowledge-sharing platform.

Hazel Jain

The ETAA Business Partners Meet 2025, held recently in Mumbai, was attended by more than 100 B2C travel agents and 27 exhibitors. Among the exhibitors were a mix of domestic and international DMCs, forex providers, travel insurance companies and global tourism boards like Tourism Malaysia, Ras Al Khaimah Tourism, VFS Global and Asego. Global Destinations added a special dimension by arranging a destination presentation on Zimbabwe by Sophia Hope T Chimba, Minister Counsellor – Tourism, Embassy of the Republic of Zimbabwe, New Delhi.

The event was conceptualised and driven by the ETAA National Board: Jagat Mehta, National Director & Board Member; Abhijit Khadilkar, National Director, Board Member & Membership Head; Dipti Pradhan Thakoor, National Director, Board Member & Event Head and Dharmesh Advani, National Director & Board Member. This year, for the first time, ETAA Mumbai arranged a coach for 15 ETAA Pune members. Additionally, a few airline heads attended the event.

Thakoor said, “Last year’s inaugural show was a trial — and a grand success. With overwhelming demand from both exhibitors and members, we decided to make it an annual event. This year, 90 per cent of our exhibitors are new, ensuring fresh connections for travel agents. Despite capping stalls at 27 (up from 25), we turned away 10–12 applicants, reflecting strong industry interest.”

Exhibitor Feedback

Deepak Narula, Managing Director, GRNConnect

We were very happy participating in the first edition of the Business Meet. We therefore decided to do it again this year. We met a lot of travel agents who showed interest in joining our online portal.

Dev Karvat, Founder & CEO, Asego

The event was a refreshing reminder of the power of face-to-face conversations. It was a pleasure to connect with a diverse set of travel professionals, especially from emerging markets like Pune and Nagpur.

Pranav Kapadia, Founder & Director, Global Destinations

The event saw a strong turnout not only from Mumbai but also from tier II cities like
Pune and Nagpur. As a B2B company, we liked this platform to connect with agents and strengthen relations.

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