TravTalk India Online Magazine
Compared to other regions, Asia Pacific (APAC) has among the highest ratio of airlines with a Safe Travel Score of 4.0 or higher, indicating their commitment to a safe end-to-end passage.
Safe Travel Barometer, a comprehensive B2B monitoring and benchmarking solution of COVID-19 health and safety protocols, and traveller experience initiatives as reported by suppliers, has announced the Safe Travel Score November 2020 leaderboard for Asia Pacific airlines.
Initiatives of more than 250 airlines worldwide –including 74 from APAC – were independently assessed by Safe Travel Barometer for the November leaderboard. Fifteen out of the 74 airlines assessed achieved a Safe Travel Score of 4.0 or higher. Airlines which were rated the highest at 4.1 are Vistara, China Southern Airlines, Asiana Airlines and Air China. In the case of Asiana, the airline improved its rating from 4.0 to 4.1 month-over-month.
Virendra Jain, Co-founder and CEO, Safe Travel Barometer, says, “The performance of APAC airlines with regard to delivering traveller experience during this downturn continues to impress. Compared to other regions, APAC has among the highest ratio of airlines with a Safe Travel Score of 4.0 or higher, indicating their commitment to a safe end-to-end passage.”
There is intense competition among APAC airlines to serve the rebounding demand in the various pockets. Other APAC airlines that achieved a Safe Travel Score of 4.0 include Vietnam Airlines, Singapore Airlines, Australia’s Qantas Airways, Philippines’ Cebu Pacific, Cathay Pacific, Korean Air, Garuda Indonesia and EVA Air. GoAir, IndiGo and SpiceJet also achieved a Safe Travel Score of 4.0.
What is Safe Travel Score?
The Safe Travel Score is an industry-first rating initiative of supplier initiatives, created in the wake of recovery from the pandemic. It is based on an independent audit of 28 initiatives announced by airlines, attributed to these sub-categories: traveller convenience initiatives, service excellence, and traveller health and safety measures.
