TravTalk India Online Magazine
As the travel industry rebounds with vigour, RezLive.com is all set to take advantage of this transformation. From diversifying its product portfolio to introducing seamless tech-driven solutions, the company is redefining the B2B travel experience and reinforcing its commitment to partners and travellers alike.
Surbhi Sharma
In an era where travel preferences are evolving rapidly, RezLive.com is setting the benchmark for innovation and customer-centric solutions. With groundbreaking additions like cruise bookings in India and a focus on cutting-edge technology, RezLive is empowering travel partners to cater to an increasingly discerning audience.
Jaal Shah, Managing Director, Travel Designer Group, said that RezLive.com has made waves in the travel industry by launching cruise bookings in India, a move met with an enthusiastic response from its travel partners. “The milestone underscores the company’s dedication to diversifying its offerings, catering to the growing demand for luxury and experiential travel. By focusing on direct sourcing, RezLive.com has also strengthened its relationships with hoteliers, enabling competitive pricing and exclusive offers for its partners. These efforts aim to empower travel agents with top-notch resources for the upcoming travel season, ensuring an unmatched experience for their customers,” he said.
Top travel picks for 2025
Indian travellers are flocking to both international and domestic destinations in 2025, driven by a mix of affordability, accessibility, and unique experiences. Popular international hotspots include Dubai, Abu Dhabi, Singapore, Maldives, Thailand, and Saudi Arabia, while Goa and Himachal Pradesh remain top choices within India. These destinations reflect the evolving preferences of Indian travellers, balancing luxury with budget-friendly options.
Keeping pace with trends
Citing that RezLive.com stayed ahead of the travel industry trends by expanding its product portfolio and enhancing flexibility for partners, Shah said, “The launch of cruise bookings is just the beginning. By focusing on maximum refundable inventory and introducing bonus incentives on RezVault top-ups—including options like Amex Cards—RezLive.com has created a robust ecosystem for travel agents. Additionally, an expanded voucher portfolio through the RezRewards portal allows agents to redeem points against newly added vouchers, further enhancing their experience.”
Surge in bookings & payment
Talking about the number of bookings, Shah said, “We have experienced a 30% year-on-year increase in bookings, showcasing the growing trust and reliance of our travel partners. Online bookings account for 70% of transactions through the platform, with the remaining 30% handled via the API solution, Rez.Tez. The shift towards digital payments is evident, with 70-75% of partners preferring digital methods and 20-25% utilising credit facilities. These trends highlight the travel industry’s embrace of seamless, tech-driven solutions.”
Tech advancements
RezLive.com has launched a “fully responsive” version of the platform to improve the user experience, offering an intuitive and user-friendly interface. The upgrade has solidified its position as a leading B2B system. The soon-to-be-launched RezLive.com mobile app promises to elevate the user experience further, providing agents with quick access to booking information and enabling faster checkouts.
Summer travel support
To assist partners during the bustling summer travel season, RezLive.com has introduced exclusive summer promotions, early bird discounts, and flexible booking options. Enhanced training sessions equip travel agents with the knowledge and tools to maximise their business opportunities. These initiatives ensure that partners are well-prepared to meet the heightened travel demands of the season, Shah explained.
