TravTalk India Online Magazine
With advanced technologies like biometric-enabled management, automated check-ins, and real-time baggage tracking, SITA’s smart solutions are transforming the Indian aviation industry.
Surbhi Sharma
SITA Aero, providing IT and telecommunication services to the air transport industry globally, recently held a roundtable in New Delhi to shed light on its ongoing collaborations with airlines and airports across India. On this occasion, the company also announced opening of a new command centre in Gurugram to expand its portfolio in India.
Responding to the question on Digi Yatra, David Lavorel, CEO, SITA Aero, said, “With the introduction of Digi Yatra in June 2017 by the Civil Aviation Ministry of India, it has become a model for the world when it comes to using technology to facilitate hassle-free travel. It uses facial recognition technology to confirm passengers’ identities at various checkpoints, including security, boarding gates, and check-in, giving passengers a paperless and seamless experience.”
In a groundbreaking collaboration, the company implemented the SITA Smart Path solution at Bangalore International Airport Limited (BIAL) this month, which is aligned fully with the Digi Yatra programme. The partnership sets a new standard for seamless, biometric-enabled travel experience in India.
In this pioneering collaboration, BIAL is utilising SITA’s cutting-edge products and solutions, including SITA Smart Path, Passenger Flow Management (PFM) solution, and Face Pods. These technologies enable biometric-enabled passenger processing at all touchpoints across the airport, ensuring a seamless and contact-free travel experience. Additionally, the implementation ensures compliance with the Digi Yatra initiative for the newly inaugurated Terminal 2 at BIAL, enhancing the airport’s commitment to innovation and passenger convenience. In another partnership between with SITA and Noida International Airport (NIA), latter will be utilising SITA’s Airport Management System (AMS).
