Tech helps drive biz value

Enabling information technology to bring in business value to its clients, TI Infotech is looking to focus on promoting its existing products like Travel Assist and Travel Cloud Suites as well as new products like Lakshya CRM, CSBT, mobile apps and car rental booking system.

Manas Dwivedi

As a premier travel technology company with over 14 years of rich experience, TI Infotech has basket of solutions for the travel domain. Its two signature products—Travel Assist and Travel Cloud Suite have transformed the use of travel technology in India. Meenu Sachdeva, Managing Director, TI Infotech says that the company’s existing products have observed a version upgrade that are in line with some of the latest travel technology trends.

“The recent additions in our product list are Lakshya CRM, a car rental booking engine and corporate self booking tool. It is a cloud-based customer relationship management tool to automate the sales process. Similarly, car rental booking engine is designed for travel agents and companies to manage their car fleet. Our Corporate Travel Management Solutions (CSBT) is made to simplify the complex travelling process for corporate clients,” says Sachdeva.

The recent additions in our product list are Lakshya CRM, a car rental booking engine and corporate self booking tool

Terming these products very beneficial for the travel trade industry, she says, “As a CMMI Level 3 appraised company, we follow a ‘Total Solution Approach’. This further results in streamlined business processes and efficient workflow to provide improved customer satisfaction.”

Taking a note on the growing technological needs, demands of Indian travellers and changing trends, Sachdeva says that today’s travellers are extremely tech savvy as they go online for their travel-related search and bookings. “This is the reason every travel management company is looking for bringing in the unique and personalised experiences to each traveller. This gives rise to tools such as mobile apps, video-related content, multi-lingual voice search options and data-driven personalisation.”

“Nowadays, the industry is focusing on smart tech trends to provide unique travelling experience to customers. Some of these updates are rich NDC content, rise of millennial travellers, use of apps and user-generated content. Most talked advancements to be adopted soon are big data, cloud technology, chatbots, personalisation and voice activated devices,” she further adds.

Travel Assist and Travel Cloud Suite have been pioneers in providing travel tech solutions to the industry. Travel Assist is a comprehensive tour management software that enables an organisation to efficiently manage the complete tour cycle from product planning to profitable operations to accounting to MIS suite for all levels of the business. This application enables a tour company to manage operations of all business segments – FIT, GIT, series, ad hoc, charters, MiCE and excursion management. Travel Cloud Suite is a state-of-the-art internet booking engine and a travel technology platform catering to diverse needs of OTAs, travel agencies and travel management companies. An all-in-one suite to automate the travel business ranging from content acquisition to the complete distribution process, it easily connects with multiple GDS and third-party suppliers to fetch worldwide content for different channels like flights, hotels and packages.

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