Thailand-based hotel group, Cross Hotels & Resorts has opened a number of its properties with strict health and safety protocols in place. From the time of arrival of the guest at the airport to the time of departure, staff at Cross properties follows the guidelines religiously. The group is also offering flexible incentives to Indian travel agents.
Semachai Pluemjai, General Manager, X2 Vibe Buriram Hotel
We are following the standards received from Amazing Thailand Safety and Health Administration (SHA). From India, we are eager to welcome leisure and M!CE travellers, as well as sportspersons, sports teams and wedding groups. Based on static rate offers, we could consider providing incentives based on the number of room nights. For example, 0-500 room nights get 2% incentive and 501-1000 room nights get 3%.
Jaruwat Boonyoung, General Manager, X2 Koh Samui – A Spa Retreat
From the time the guest arrives at the airport, we offer only the resort’s private transfer with a qualified and well-trained driver and all safety & hygiene preparations. From temperature check at check-in, cleaning of the villa, hygienic food & beverage preparation as well as safe and hygienic spa services to the time the guest is to depart from the property, all checks are regularly maintained. The resort can also cater for up to 60 guests for a wedding.
Kiattiyos Aprachitpairin, General Manager, X2 Kui Buri Resort
X2 Kui Buri Resort has a very large public space at four acres. As per resort style, our public areas are in the open air. Being at the beachfront, airflow is to the maximum and social distancing is not a problem for a small size resort of 23 rooms. Maximum hotel capacity is around 50 guests (if hotel runs on 100% with double occupancy). At the resort, safety and hygiene protocols are followed, including strictly.