Ovolo: In tandem with Indian taste

Ovolo Central, a designer hotel with luxury rooms, in Hong Kong is popular for its nightlife and dining. In an exclusive interview with travtalk , Horace Siu, General Manager, Ovolo Central, shares about the unique selling points of the property, importance of Indian market for them, and their upcoming campaigns.

Ovolo Central, situated on Arbuthnot Roads at the crossroads of Lan Kwai Fong and SOHO, is famous for nightlife and dining in Hong Kong. It is a 42-key spacious property, designed for guests to relax and rejuvenate from the check-in to check-out. Each room is kitted out with personal touches to enhance stay, including slippers, designer toiletries and free minibar snacks.

Horace Siu, General Manager, Ovolo Central, highlights specific unique selling points of the hotel. “We provide effortless living for guests, which means relieving the guests of stress and anxiety when they are travelling, especially to Hong Kong for the first time. We do not only provide the basic amenities but also some perks like social hours (5pm-7pm), complimentary mini bar, self-service laundry, sweets corner, gym access and more perks,” Siu said. “All the Ovolo properties accommodate FAME (Fashion, Art, Music, and Entrepreneurship). Particularly, music is very critical part for our property, as people like to vibe on rock songs, and different genres,” he added.

Location is always an important criterion for guests while choosing their accommodation place. Emphasizing on the importance of location, Siu mentioned, “Ovolo Central is located very conveniently at the crossroads of Lan Kwai Fong & SOHO, which is famous for nightlife and dining. All restaurants and bars are situated within walking distance of the hotel. It is just 5-minute walk from Central MTR Subway Stations and Man Mo Temple, and the airport is 40-minute drive from the hotel.”

India huge market for Ovolo

India is a source market no country can ignore or neglect. Siu said, “We have hired staff who understand and speak fluent English. Indian guests are easily able to communicate with the staff. Elaborating upon our strengths, we have smaller property and the guest to staff ratio is smaller. Hence,  we can have a closer interaction with our guests from a one-on-one perspective–they can have close interactions with our staff as well, as well as a personalized experience. To cater to vegetarian Indian guests, we also have VEDA which provides good vegetarian food options.”

Demands by Indians

Asked about the specific queries from Indian guests, Siu said, “I think if it is the first time in Hong Kong, they will probably ask most recommended attractions and how to get around easily. All our hotels are centrally located. We are working with a local company which provides us with complimentary maps showing all the cool attractions.”

 

 

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