TravTalk India Online Magazine
While Ctrl Visa broke ground by easing the online visa process, the visa processing system will now also automate offline visas, taking the total number of missions to more than 120. The tool will help track passports and documents physically submitted.
Hazel Jain
After developing an algorithm that automates the entire visa processing system for online visas, The Whiteboard Company has now added another module to its system whereby it processes offline visas, too. The product, called Ctrl Visa, revolutionises visa services for agencies by automating every part of the application process. Radhika Butala, Partner & Director, The Whiteboard Company, says, “Ever since we started Ctrl Visa, we wanted to do all types of visas – business, tourist, e-visa, traditional sticker visa, etc. We have now added the offline module to the system. It has one more level to it – the passport or document tracking tool – because there is a physical submission. We will also have an integrated model of the passport tracking.” This system is for consolidators, OTAs and business travel agencies.
This is good even for agents who do around 400-500 visas per month. Its current clients include Udaan India and Atlas Visa Services. How it works is that the consolidator/agent will have the system and their submission officer will have the system on his phone as an App.
Parveen Jiterwal, Founder & CEO, The Whiteboard Company, says, “There is nothing like this in the market right now. There are smaller item-based or singular visa-based products right now, but it’s not a system. There is still a lot of manual intervention in the entire process and dependency on the operation staff is high. Eventually, we want to make this a GDS for visas.” He adds that an average person can do 30-40 visas. “With this system, an agency can scale up to 120-130 visas and we have a number to prove this,” Jiterwal adds.
