Legacy vs. innovation in luxury travel

The generational shift in the travel industry reflects a broader transformation, where time-honoured values are merging with modern methodologies. As businesses evolve to meet the needs of a new generation, the key lies in balancing tradition with innovation to create seamless, meaningful, and sustainable luxury experiences for the future. 

TT Bureau  

The landscape of luxury travel is undergoing a remarkable transformation, driven by shifting consumer behaviours, technological advancements, and a renewed focus on sustainability. At the heart of this evolution lies a generational shift in business leadership and thought processes. Tamarind Global stands as a testament to this transformation. As Mahesh Shirodkar, Managing Director, Tamarind Global and his daughter Alisha Shirodkar, Vice President – Strategy, Tamarind Global, navigate the business together, their perspectives highlight the balance between legacy and innovation, experience and data-driven strategies, and traditional values with modern expectations. 

Topic  Legacy & Experience
(Mahesh Shirodkar) 
Innovation & Strategy
(Alisha Shirodkar) 
Business Growth  Our growth has been organic, built on trust, relationships, and client referrals. The foundation of Tamarind Global lies in its service excellence and long-term partnerships.  While legacy is important, structured growth requires data-driven strategies, digital marketing, and proactive business development. Today’s travellers demand deeply customised experiences. 
Technology in Luxury Travel  Technology enhances efficiency but should never replace the human touch that defines luxury travel. Personal relationships remain at the heart of our business.  Technology is more than an enabler; it’s a crucial pillar. We are investing in digital transformation to enhance efficiency and elevate client experiences with seamless online booking, logistics management, and digital documentation. 
Changing Definition of Luxury  Luxury used to be about grandeur—staying at the finest hotels and indulging in elite services. While this still holds, modern travellers want exclusivity and transformation.  Today’s travellers seek meaningful, sustainable, and immersive experiences. Regenerative travel, wellness retreats, and cultural engagement are redefining luxury. 
Balancing Legacy & Innovation  Leadership has always been about intuition, relationships, and first-hand experience. Decisions were made based on industry insights and deep trust.  Decision-making today requires a combination of instinct and data analytics. We use consumer insights, market trends, and digital strategies to ensure relevance and scalability. 
Sustainability in Travel  Sustainability is now essential. We integrate responsible tourism practices by partnering with eco-conscious vendors and designing low-impact itineraries.  Travellers today expect sustainability as a given. We focus on carbon-conscious itineraries, eco-luxury stays, and green event practices to ensure that luxury and sustainability go hand in hand. 
Leadership & Team Management  A hands-on leadership approach builds trust and fosters strong relationships. Integrity and commitment define great leadership.  Leadership today must be inclusive and flexible. The younger workforce values work-life balance, innovation, and a collaborative culture. 

 

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