GRN Connect, reinvented

Relaunching its portal in 2019 with some enhanced features based on the latest technology, GRN Connect has set ambitious goals for achieving good growth in 2020.

Manas Dwivedi

Improving its supply side by adding some large global suppliers as well as local DMCs, GRN Connect is now able to offer hotels on both prepaid and direct payment basis, informs Deepak Narula, Managing Director, GRN Connect. On the product side, he says they have added new modules of transfers and sightseeing, along with a specific module for apartments.

Our new API has been in high demand and we have over 300 API customers in India and worldwide

Sharing more on recent developments, he says, “2019 proved to be a very exciting year for us; we reinvented our booking engine with state-of- the-art technology. Our hotel booking engine now processes a search much faster and gives consistent results. Our new API has been in high demand and we have over 300 API customers in India and worldwide. We are expecting 2020 to be a watershed year for us.”As his vision for the company, Narula wishes to add all possible leisure travel products on GRN’s portal and distribute them on various global platforms. He claims that they have identified new markets and are planning some big initiatives in terms of distribution.

The travel agent community is extremely important for GRN Connect. Narula says, “Every agent – small, medium or large – is important. We believe in concierge services for our loyal agents, and we wish to empower them by giving trainings to the frontline staff and enough tools to enable them to sell efficiently,” he adds. Narula also feels that there is no such thing as a mantra for success, as the company believes in transparency and ethical business dealings with its customers as well as suppliers.