Embracing tech in 2020

Having opened a new office in Phuket in 2019, the year was quite eventful for TravelBullz. KD Singh, Founder & President of the company, shares the plan for 2020.

Manas Dwivedi

TravelBullz has set its eyes on some very ambitious projects for 2020, as most of the work in progress in 2019 would come to start bearing results, explains KD Singh. “The year would be, in a lot of ways, a turning point for TravelBullz’s growth story. Vital projects that we have been working on would see the light of day in 2020, including unveiling of an advanced B2B engine – Phoenix – with our much-awaited dynamic packaging module; launch of an INR collection and multiple payment options for our travel agent partners; launch of a loyalty management mobile application; and introduction of new destinations,” he says.

Projects that we have been working on would see the light of day, including unveiling of a B2B engine – Phoenix

The new destinations will include Dubai, Singapore and Bali, in the first quarter of 2020. The company’s new API/ XML connection, which was launched in November 2019, would connect with a host of customers and propel growth to a completely new dimension in 2020.

Singh’s vision for the company is to substantially grow more than 10 times in the next three years. According to him, this ambitious plan would be driven by the company’s fundamental principles of growth through technology innovation, making transactions seamless by focusing on user experience and ease of booking, providing access to the last room available at the best possible price, as well as growth through quality service delivery and word-of-mouth recommendation by existing travel agents. “Our objective is to address all the pain areas of agents through technology, human touch, and making their interaction with us seamless and pleasant,” he shares.