New Delhi: Cross Hotels & Resorts is an international hotel management company wholly owned by the ASX-listed Flight Centre Travel Group (FCTG). FCTG is one of the world’s largest and most progressive travel companies, incorporating diverse worldwide distribution, in destination travel experiences—transport, touring and hotel management solutions.
Cross Hotels & Resorts is a part of FCTG’s Global Hotels, providing management of hotels, resorts, villas, serviced apartments, and branded residences. Cross Hotels & Resorts delivers owner services from sourcing and planning development through technical services to build and pre-open services during ongoing hotel management.
Ratchaya Termsilkanok, Vice President, Strategy and Digital Transformation, who leads the intrepid commercial team, began the New Year with a great start. The team has finished 2022 by gaining a knowledge boost.
The team went to Thailand and visited all properties and held training sessions at the corporate office. These workshops emphasize expert training in revenue management, reservation system optimization, distribution strategy, analytics, and digital marketing.
Termsilkanok has a track record of working in the hospitality sector and is an accomplished revenue management professional. He is competent in online distribution, sales, negotiations, e-commerce, and revenue management. An analytical thinker, he can translate data into strategy. Highly driven, he is eager to run the extra mile.