Agents

Recreating demand: Way forward

Now that hotels and flights are gradually opening, tour operators face a new challenge – bringing back demand and starting business soon. While some think this demand exists, others feel that there’s still time before beginning  international promotions. Opinions are many, but the underlying factor remains the same — restart. …

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‘Rest, refund, restructure, rebound’

    Jaal Shah, Group Managing Director, Travel Designer Group, claims that a positive outlook and a clear strategy towards recovery helped them deal with the impact of the COVID-19 pandemic head-on. Now, with green shoots in business in some of the markets that they operate in, they are looking …

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Realistic communication is key

Constant communication with FTOs and updating them about the situation in the country will go a long way in keeping trust alive. This, says Kapil Goswamy, Managing Director, Trans India Holidays, will prove to be a fruitful move for when travel restrictions do open and people begin to travel again. …

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New-look RCI to reshape travel

With a fresh look and feel, RCI is powering a new kind of global travel network curated by forward-thinking travel experts. The new RCI experience goes beyond once-a-year timeshare exchange with enhanced product offerings for its nearly four million members around the world. Manas Dwivedi Aimed to creating a new …

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Testing key to get events back

Daniel Gidney, CEO of Lancashire Cricket and Emirates Old Trafford, outlines the need for  better testing arrangements before a full-blown return to non-socially distanced events can be considered, as well as a need for clearer government guidance on measures required for events. Hazel Jain Q Has Emirates Old Trafford opened …

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Travel agents to be preferred

A new Travelport research has revealed that travellers in India will prefer to book through a travel agent now more than ever. The report also delves on some key trends it sees among Indian travellers, including their being safety-conscious. In fact, demand for almost every safety measure is the highest …

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MMT gives access to agents

In order to expand its distribution reach, the OTA giant has now given access to its entire inventory to travel agents via the myPartner platform. Access will be granted at no fee for the time being, this being the only gateway for them to MakeMyTrip’s (MMT) inventory. Hazel Jain MakeMyTrip.com …

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Safeguard your interests

With focus on sustainable business operations, industry players are advised to focus on identification and retention of key talent. Hasty layoffs can have a ripple effect on business. Dheeraj Nair, Partner at J Sagar Associates, offers a simple understanding of contracts. The hospitality industry, particularly, is a very individual-driven industry …

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Resilient India ready for luxury

Sharing a few words of positivity during a period of mostly dejection is Saurabh Tuteja, General Secretary, Enterprising Travel Agents Association (North India). He encourages his fellow travel agents and industry members to look at what it is the traveller will look for now and focus their energies on domestic …

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Delhi, Mumbai top search

A recent analysis by ForwardKeys reveals how the most searched city pairs within India have drastically changed not just from last year but even over the previous month. Travel analytics company ForwardKeys has employed several datasets to map how booking behaviour has panned out during the COVID-19 pandemic. Its recent …

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