HOTELS

Brands must reimagine

Marketing one’s brand is key to assure faster recovery. With |multiple destinations now open for access, the fight for a market share is more aggressive. Hazel Jain Outbound travel has witnessed a dramatic change in the last few years, especially with the onset of the pandemic. However, the situation is …

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Flexibility is key to success

Intercontinental Hotel Group is making sure that they walk the talk when it comes to delivering the right kind of services in times of recovery from the pandemic, right from curated stays, to being technology powered at various stages, and catering to needs of the trade and customers. Nisha Verma …

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Centara ready after Thailand opens

Moumita Paul, Director Sales, Centara Hotels – India, came from a MICE background, but after seven-year-long journey with the hotel, she thinks it has been a ‘wonderful adventure’ all the way. She talks about her future plans. Janice Alyosius Women have always been at the helm of Centara Hotels. The …

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Gender equality needed

Meena Bhatia, Vice President & General Manager, Le Meridien, New Delhi, talks about the challenges she faced as woman leader during the pandemic and the hotel’s future plans to promote women. Janice Alyosius As the travel industry attempts to recover from the impact of COVID-19, it’s time to shift the …

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Growing with the team

Right spirit, supporting staff and managing finances well, helped Waxpol Hotels & Resorts sail through the last two years affected by the pandemic, and now they are set to expand in Kanha National Park, as well as in Eastern India. Nisha Verma Akanksha Garg, Director & CEO, Waxpol Hotels & …

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Hotels seek relief

FHRAI has urged FM to waive off secondary conditions with regard to average forex earnings under the EPCG scheme. Hazel Jain The Federation of Hotel & Restaurant Associations of India (FHRAI) has written to Finance Minister Nirmala Sitharamn to bring to her notice that many of its hotel members who …

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Sarovar Hotels eyes milestone

Unlike many other hospitality chains, Sarovar Hotels took difficult decisions during COVID-19, and also learnt from them. The hotel chain is eyeing to breach 100-hotel mark this year by opening more properties across India. Nisha Verma While the pandemic hit almost every hospitality chain, many of them had to take …

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Focus on business with safety

Hospitality industry was among the hardest hit by the pandemic. However, the industry is gradually adjusting to the new normal, as hotels are now more vigilant about guest and employee safety and focusing on development to gain lost ground as soon as possible. Janice Alyosius COVID-19 affected almost every sector …

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Trending towards sustainability

Not-for-profit online platform, The Sigmund Project is open to those people who have an idea to advance global tourism industry. As 2022 begins, Sigmund has received more than 100 ideas.  Since its launch, online platform has received over 18,000 unique visitors to its site from as many as 108 countries. …

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‘We are looking for support’

KB Kachru, a veteran in hospitality industry, says Union Budget was a letdown, but Hotel Association of India (HAI) will continue with its demand from government for industry and infrastructure status. Nisha Verma The Union Budget 2023 has “disappointed” the hospitality industry. KB Kachru, Chairman Emeritus & Principal Advisor, South …

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