AGENTS

From expanding NDC integrations to introducing AI-powered automation tools, ITQ and Travelport are empowering 6,500+ travel agents across India with smarter, faster and more connected solutions—bridging the gap between traditional systems and the future of global travel. ITQ’s leadership remains committed to blending innovation with reliability. Surbhi Sharma In the …

GRNconnect showcases its renewed digital vision and strategic direction at Arabian Travel Market 2025, drawing attention with the relaunch of its busineses-to-business portal and a strong focus on innovation. With deeper global collaborations and plans to integrate Artificial Intelligence, the company signals its readiness to lead the next wave of …

Loyalty programmes are not what they used to be. The cookie-cutter format is fast replacing a more personalised and tailor-made rewards programme – both for travellers as well as agents. Done right, these programmes can not only bring in more business but can actually retain customers – something that they …

No Footprints reimagines travel through hyper-local storytelling, bringing community-based stories to life which are as appealing to inbound tourists as they are to Indians. Harshvardhan Tanwar, Co-Founder, No Footprints, shares how travel is not about places anymore—it’s about perspectives, and they are here to change how travellers see India. Hazel …

Yummi Talwar, COO – South Asia, VFS Global, highlights the role of travel agents in India’s travel ecosystem, noting that they frequently serve as the first point of contact for travellers seeking visa-related guidance. Recognising their contribution, VFS Global recently conducted a six-city roadshow in India, aimed at deepening engagement …

TIA is redefining India’s tourism industry through unity, innovations and strategic partnerships. With over 400 members across 80 cities, it is focused on the growth of tourism while championing collaborations across industry verticals. As the industry rebounds post-pandemic, the alliance aims to foster holistic, sustainable and inclusive growth for all …

RezLive is expanding its offerings to the Indian travel trade. With the addition of travel insurance and train booking services, plus advanced tools like AI-powered SmartMatch, the company aims to simplify travel planning and unlock revenue streams, making it a more powerful one-stop solution for travel professionals. Surbhi Sharma Catering …

India’s tourism sector is booming, yet critical challenges persist. Despite contributing 11% to the GDP, the industry struggles with basic amenities like clean toilets and high inter-state taxes. Pandian Kumaravel, MD, Cholan Tours, says that redressal of the issues can unlock India’s full tourism potential. Surbhi Sharma India’s tourism sector …

Network of Indian MICE Agents unveiled its new executive team, with an aim to steer its next phase of growth, on its 10th anniversary. Led by Nitin Mittal, the newly-elected National Coordinator, the association, including representation from tier III cities, underscores its commitment to inclusivity and drive growth of the …

GRNconnect has launched an upgraded platform to improve the way agents make travel bookings. GRNconnect 2.0 introduces a seamless, intuitive and data-driven approach, ensuring smarter tools, streamlined processes and enhanced functionalities. Janice Alyosius GRNconnect has taken a significant leap forward with the complete revamp of its platform. The transformation goes …