Travel agents say that airlines charging `300 as Refund Application Fee (RAF) to travel agents is illegal and suggest that an agreement must be made between the travel associations and airlines to stop the practice. TT Bureau Sharing details about why RAF and GST (K3) on RAF is not applicable, …

The new-age millennial traveller is often defined by their age bracket. But Abraham Alapatt, President & Group Head – Marketing, Service Quality, Value Added Services & Innovation, Thomas Cook (India) and SOTC Travel, disagrees. He shares his idea about who these travellers might be and why it makes a lot …

Swiss DMC Watch & Cow, represented in India by Apsara Voyages, has trained its eyes towards the India market to get more Indians to explore the Alps through its bespoke offerings. Hazel Jain Representing Watch & Cow in India is Sushil Bhatt, MD, Apsara Voyages, who introduced this product to …

A solution for post-reservation sales and revenue earning for agents, Turpal is the answer to all that an agent or a customer needs after they have set out on the tour. The application, which has an online chat tool for effective communication, helps agencies generate more revenue, as tours, activity …

New Delhi: The Sultanate of Oman is a land of breathtaking natural beauty that is linked together with a myriad of mythology and historical events. Oman is the ideal destination for anyone looking for an authentic Arabian experience since it is the oldest independent state in the Arab world. The …

The 43rd edition of the International Tourism Fair will take place from 18 to 22 January 2023. Organisers look to the upcoming edition with a positive outlook, backed by the acceleration of tourism activity. TT Bureau IFEMA MADRID brings together the world’s tourism industry at FITUR 2023 from 18 to …

Sandra Polo Canudas, Asia & MEA Commercial Director, Palladium Hotel Group, is encouraged by the current numbers from India and is confident that 2023 will be a successful year for the hotel group. TT Bureau Sandra Polo Canudas, Asia & MEA Commercial Director, Palladium Hotel Group, was in India recently …

Sarmad Hafeez, Secretary, Tourism, Jammu & Kashmir, shares how the upsurge of tourists in the Union Territory (UT) has been a blessing in disguise for the industry, which has revived like never before. The state has welcomed 1.5 crores tourists this year, making it one of the busiest tourism years …

Technology and innovation continue to be at the heart of what makes Amadeus successful and are key to anticipating and fulfilling the customers’ needs, shares Rakesh Bansal, CEO, Amadeus Indian Subcontinent. Janice Alyosius Over the years, Amadeus has demonstrated the ability to adjust to changing market conditions and client expectations, …

Digital transformation in the hospitality industry is now firmly embedded in the daily activities of hospitality businesses, with some new and emerging trends on the rise. TT Bureau The hospitality industry is adjusting to the new normal and noticing an increase in new trends. Vikram Cotah, CEO, GRT Hotels and …