The travel and hospitality industries are undergoing a massive transformation, driven by evolving expectations around technology, branding, and service. Chirag Agarwal, Co-founder, TravClan, highlights how travel agents now prioritise real-time solutions, brand differentiation, and personalised experiences—signaling a shift from transactional relationships to value-driven partnerships. Hazel Jain The expectations of travel …

The travel industry is undergoing a transformation — shaped by rising demand for personalisation, sustainability and tech-driven experiences. To stay ahead, operators must embrace innovation and stay aligned with the needs of today’s travellers. Hazel Jain The future of travel lies in smart, seamless and scalable tech solutions. Those who …

With a plan to triple its portfolio by following an asset-light model, Royal Orchid Hotels will look for management contracts, franchise agreements and select lease opportunities. TRAVTALK speaks to Arjun Baljee, President, Royal Orchid Hotels, about where this expansion will take place. Will religious destinations also be in focus for …

Akasa Air will operate 300 weekly flights from the Navi Mumbai International Airport, which is scheduled to open in September 2025, says Belson Coutinho, Co-Founder & COO, Akasa Air. Hazel Jain Akasa Air is set to expand its fleet to 30, with its 29th aircraft recently flying into India. The …

Vivek Jain, MD, Griffon Cruises, says that Europe continues to be their best-selling itineraries for cruise – whether it is the Mediterranean, the Canary Islands, the British Isles or the Adriatic cruises. While this probably may not change much in the coming years, his aim is to introduce Indian clientele …

With a focus on innovation and guest experience, Norwegian Cruise Line continues to tap tier II and III cities for its global cruises in addition to the metros. But importantly, Manoj Singh, Country Head – India, Norwegian Cruise Line, is aiming to promote longer, port-immersive itineraries typically lasting at least …

Costa Cruises plans to sail in the Gulf this season with a brilliant ship called Costa Toscana, which offers 2–5-night itineraries, including destinations like Qatar and Oman. Leena Brahme, Business Head India, Sharaf Travel  – the official representatives of Costa Cruises in India, shares details on the cruise line’s focus …

Jasmeet Singh, Chief Commercial Officer – Holidays & Experiences, MakeMyTrip, talking to TRAVTALK, outlines how the brand is blending innovation & personalisation, while underlining the importance of offline agents in curating culturally-rich experiences. Nisha Verma Travel preferences are evolving fast, feels Jasmeet Singh, Chief Commercial Officer – Holidays & Experiences, …

In an exclusive interview with travtalk , Yasha Mudgal, Commissioner cum Secretary, Tourism, Jammu & Kashmir, shares how they are collaborating with travel trade partners as their ‘brand ambassadors’ to send positive message about the destination across the country. Apart from that, the tourism department will be focussing on infrastructural …

Nishith Saxena, Founder & Director, Cruise Professionals, says the Indian market has been an integral part of the growth story of almost all the brands they represent. The company, taking part in B2B meetings to interact with trade partners in person and educate them about its product line, advises them …