Loyalty programmes are not what they used to be. The cookie-cutter format is fast replacing a more personalised and tailor-made rewards programme – both for travellers as well as agents. Done right, these programmes can not only bring in more business but can actually retain customers – something that they …

Radisson Hotel Group is ramping up its India presence with a renewed B2B push. The group is targeting tertiary markets, weddings, MICE and domestic tourism while focusing on sustainability, talent development and innovative brand tie-ups. Surbhi Sharma Radisson Hotel Group (RHG) is making strategic moves in the Indian hospitality landscape …

With a focus on heritage and regenerative tourism, Goa has been busy doing a series of roadshows in newer international markets. Its aim is not just to promote hinterland tourism but also to facilitate more charter flights into Goa. Hazel Jain Goa Tourism is showcasing its commitment to sustainable and …

With 21 flights per week between India and Vietnam, Vietnam Airlines touches 100% capacity of the bilateral agreement. With India ranking among the top five biggest international markets for the airline, its plan is to further increase capacity and frequency to and from India. With support from the travel trade …

Tourism Sustainability Summit 2025 brought together global hospitality leaders and stakeholders in New Delhi recently, reinforcing sustainability in tourism as a key driver for long-term economic growth. Industry experts explored strategies to balance economic growth with green finance, emphasising on sustainable infra and community-driven tourism initiatives. Lipla Negi A collaborative …

Since its inception 25 years ago, Asego has been driven by the mission of not only delivering unparalleled travel assistance and insurance solutions but also ensuring mutual growth of partners in ancillary business, says Dev Karvat, Founder & CEO, Asego. Hazel Jain Asego recently celebrated 25 years. Tell us how …

Daniel Gidney, CEO, Lancashire Cricket, recently spearheaded a trade mission in Bengaluru at a show to put a spotlight on Emirates Old Trafford as a dynamic MICE venue in Manchester. Hazel Jain Lancashire Cricket recently hosted a networking event for the Indian travel trade in Bengaluru, in association with VisitBritain, …

Hotel Indigo Jabal Akhdar Resort & Spa has been redefining luxury for Indian travellers capitalising on its cooler climate and wellness-driven spa for families, couples and celebrations. Backed by strategic expansion in terms of three new meeting spaces, including a ballroom, the hotel is now positioning itself as a MICE …

Indian hospitality industry is witnessing an unprecedented shift with independent luxury boutique brands gaining prominence. Saraca Hotels & Resorts, a rapidly growing player redefining experiential travel, heritage tourism and the MICE segment with its properties in Lucknow, Jim Corbett and Goa, is expanding its reach with new projects. Surbhi Sharma …

India is experiencing an unprecedented growth phase, fuelled by rapid infrastructure development and a booming MICE industry. With global businesses eyeing India for corporate events and large-scale conferences, hospitality brands like Sarovar Hotels are expanding aggressively. Ajay Bakaya, Chairman, Sarovar Hotels, shares insights. Surbhi Sharma India is witnessing an unprecedented …