TravTalk India Online Magazine
RezLive.com, a B2B global reservation system, is committed to providing support and solutions to its travel partners. In an interview with TRAVTALK, Jaal Shah, Founder & Group Managing Director, Travel Designer Group, shares travel trends, plans to engage with travel trade partners and new developments at the company.
Surbhi Sharma
What are the top destinations Indians are planning to visit this year?
Indian travellers are eager to explore a diverse range of domestic and international destinations, each offering its unique allure and experiences. While preferences may vary based on individual interests and travel trends, certain destinations stand out as perennial favourites among Indian globetrotters.
Some of the top domestic destinations preferred by Indian travellers include Goa, Kerala, Rajasthan, Himachal Pradesh, and Uttarakhand. On the other hand, top international destinations favourite among Indian travellers are Dubai, UAE, Singapore, Thailand, and Switzerland. While these destinations remain popular choices among Indian travellers, it’s essential to acknowledge the dynamic nature of travel preferences and the influence of factors such as seasonal trends and emerging destinations.
Have you experienced an increase in bookings from your clients recently?
Indeed, RezLive.com has witnessed an increase in bookings from our travel partners. This positive trend underscores the resilience and adaptability of our network of agents, as well as our ongoing commitment to providing them with exceptional support and solutions. The key factors that contribute to this increase are our continuous investment in enhancing technology and user experience, expanding our product offerings to meet diverse demands, providing personalised support and training to our agents, and remaining agile in response to market dynamics and trends. Moving forward, we remain dedicated to supporting our agents and fostering strong partnerships that drive mutual success and growth.
What are the key demands of your travel partners?
The key demands of our travel trade clients encompass a variety of factors that are essential for their success in the dynamic and competitive travel industry, including comprehensive inventory, competitive pricing, user-friendly technology, reliable support, flexibility and customisation and data & insights.
How are you engaging with the travel trade for business?
We prioritise proactive and meaningful engagement with the travel trade to foster strong and mutually beneficial partnerships. Through ways of partner training and education, dedicated account management, feedback and collaboration, participation in industry events and technology integration & innovation, we engage with the travel trade for business, aim to build trust, foster collaboration, and drive mutual success for our partners and RezLive.com.
Among leisure, business, or group travel, which category has seen a surge in demand?
Based on recent trends and observations, leisure travel has seen a significant surge compared to business or group travel. The surge can be attributed to several factors such as pent-up demand, remote work and flexible schedules, shift in preferences and travel deals & promotions.
Are there any new developments at Rezlive?
Our latest achievement is the launch of our NEW UI, which gives a refreshing look to the platform. It also significantly improves its speed.
