Sailing amidst pandemic

Postcard Hotel opened three new hotels in last one year and planning another in this quarter keeping in view the increasing demand for smaller boutique hotels with full comforts in tourist places.

Janice Alyosius

During the pandemic, The Postcard Hotel has seen an upsurge in demand. “Especially during the festival season, eight of the hotel’s current operational rooms were booked to capacity. What was common across almost all our resorts was that they are booked out by families and groups of friends travelling together, making it an even safer escape for them,” shares Akanksha Lamba, Sr. Vice President, Operations, The Postcard Hotel. “The teams also ensured that guest experiences, including dining, were customised and planned within the hotels,” she says.

When asked about the safety and security, Lamba said, “Even before the pandemic, The Postcard followed highest service, safety and hygiene protocols. During the pandemic, these standards were reviewed, heightened and strictly followed with consistent and constant checks, along with extensive training.”

In December 2021, The Postcard Hotel launched The Postcard Hideaway, Netravali, in South Goa with 20 rooms spread across 20 acres. It is situated close to pristine, untouched beaches. The hotel is designed to let guests enjoy a truly restorative stay. Keeping in view the fact that a number of social needs remain the same despite shift in people’s behaviour, Lamba appears upbeat about the brand’s new properties and prospects for 2022. Last year, the chain opened three new hotels comprising The Postcard Gir Wildlife Sanctuary, The Postcard Hideaway, Netravali and The Postcard Mandalay Hall, Kochi. “Clearly, demand for smaller boutique hotels in tourist places with full home comforts has grown substantially. We are also opening a hotel in the first quarter of 2022,” she shares.