In-the-Issue

The last few months have been tough on the society, battling with rising levels of infection and fatalities due to COVID-19. During these times, JTB understood that learning and development knows no boundaries and technology in today’s day and age provides opportunities to share and learn, says Tomoyuki Okagawa, Managing …

Eclectic and vibrant, The H Dubai is a gateway to UAE’s most dynamic city – Dubai. The 5-star hotel boasts a world-class collection of 236 spacious rooms and suites, a residential tower, an office tower and a dynamic events centre. What’s more? It is just a short distance from all …

Etihad Airways is the first airline to trial an innovative airport technology that will help identify medically at-risk travellers and this technology is currently being tested at the Abu Dhabi airport. Neerja Bhatia, Etihad Airways’ Vice President, Indian Sub- continent, shares more details. Hazel Jain Q How is Etihad ensuring …

Times like the present are an opportunity to revisit existing contracts and educate oneself to ensure that future contracts are watertight and anticipate such unforeseen situations. Therefore, it is important to be apprised of a prominent contractual phenomenon relevant during and post the manifestation of COVID-19. Dheeraj Nair, Partner at …

Travel agents, unlike airlines, neither have regulatory safeguards nor any control on refunds in situations like the present. Dheeraj Nair, Partner at J Sagar Associates and Co-Chair of the Disputes practice of the firm, defines the need to put forth the travel agent’s case against credit shells before the Supreme …

The Enterprising Travel Agents Association (ETAA) has planned a series of webinars to help its B2B agent members showcase their product offerings to B2C agents, including non-members. Hazel Jain The Enterprising  Travel Agents Association (ETAA) will conduct a series of webinars to help all its B2B members showcase their products …

CA Manish Gadia, Partner, GMJ & Co, summarises the benefits introduced by the finance ministry under GST that could offer this industry some relief. He also takes into account GST on cancelled tickets in cases where the agent is refunded the money or provided a credit shell, as well as …

With the current ban on international flights and limited domestic operations, charter flights have seen an instant  boost in both interest and demand. Private aviation expert Kanika Tekriwal, CEO & Founder, JetSetGo Aviation, helps  decode the changing dynamics of the industry and where it is headed Manas Dwivedi Q What …

The Adventure Tourism Development Index (ATDI) 2020 has pushed India’s ranking even lower than what it was in 2018, under the developing country index. Tejbir Singh Anand, VP, ATOAI; Founder & MD, Holiday Moods Adventures; Founding Member, FAITH and an adventure travel strategic advisor, speaks… Adventure Travel Trade Association (ATTA) …

Even though the COVID-19 pandemic has affected the expected growth in the tourism and travel industry, one cannot deny the indispensable role travel still plays in our lives and in the economy of many countries, says Vinay Malhotra, Regional Group COO – South Asia, Middle East & North Africa, Americas, …