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UN Tourism launches WhatsApp-based hospitality training courses for tourism professionals globally

UN Tourism (1)
un-tourism-launches-whatsapp-based-hospitality-training-courses-for-tourism-professionals-globally

UN Tourism launched internationally recognised hospitality training courses delivered entirely through WhatsApp to support tourism professionals, entrepreneurs, and SMEs. The programme, introduced in Spain with 2,000 subsidised places, focuses on business management, customer service, digital marketing, and sustainable tourism practices through mobile-first learning modules.

Developed in partnership with Fundación Mahou San Miguel, the initiative aims to improve accessibility to tourism education through short digital lessons tailored for hospitality professionals. Participants completing all modules will receive a joint certificate from UN Tourism and the foundation. UN Tourism said the programme represents a major step towards scalable digital skills development across the global tourism sector.

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