Speaking at the TravTalk ThinkTank, Gaurav Luthra, industry expert and former CBO of Yatra and MD of FCM India, stressed that professionalisation need not mean external takeover. “Sometimes, it means identifying internal leaders early,” he said, adding, “Travel has become extremely complex — AI, GenAI, automation, and digitisation across touchpoints — demanding far greater depth, planning, and structure from today’s leaders.”
Janice Alyosius is a travel and MICE journalist focusing on business travel, destination marketing, aviation and industry policy. She leads editorial content at MICEtalk and also writes for TravTalk, covering global trends, trade developments and key industry conversations. With regular reporting from tourism forums, conventions and on-ground industry events, her work blends news-led analysis with strong industry voices, offering clear context and relevance for travel trade professionals and decision-makers.
