Chinhit Verma

Goa may keep pre-booking clause

The pandemic seems to have forced Goa Tourism to do some house-cleaning and re-look at tackling short and  long-term issues such as curbing illegal hotels and improving data collection that follows a faulty system and pegs the number of arrivals in the state approximately 20 per cent short of actual …

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Etihad: World-class aviation

  Etihad Airways has become the first international airline to address the travel trade in India directly via a webinar. The airline, along with Abu Dhabi Tourism, discussed its readiness as well as new services for passengers – both visitors as well as transit. A set of stringent guidelines for …

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Customer is ready. Are you?

Wipro’s webinar on building a resilient future for travel agencies focused on how they should draw up a blueprint to bring about their digital transformation. Jyoti Mayal, President, TAAI It’s very easy for a tech-savvy person to say that technology is available – you just have to take it, it’s …

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‘Au revoir’, says Jean-Michel Cassé

Jean-Michel Cassé, Chief Operating Officer (COO) – India & South Asia, Accor, is retiring from his position and moving to France. In his farewell interview to TRAVTALK, he shares what makes the Indian market so dynamic and advises hoteliers to not cut rates in the present COVID-19 crisis. Nisha Verma …

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Low visibility on demand for OTAs

Six experts discuss the emerging credibility gap being built in the travel chain and the challenge of predicting green shoots of demand, during an OAG webinar. A key challenge that remains, all agree, is the dynamic nature of policies today, leaving the intermediary and the traveller, and oft times the …

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TAG requests tax waivers

The Tour Operators & Travel Agents Association of Gujarat (TAG) met the Gujarat tourism minister to seek relief for the trade and suggest measures for reviving tourism in the state. To help revive tourism in Gujarat, Tour Operators & Travel Agents Association of Gujarat (TAG) has submitted a document to …

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‘Government failed industry’

Sanjay Datta, Managing Director, Airborne Holidays, says that while he is keeping his team’s morale high, there is going to be a serious impact on businesses and one has to work on new norms and practices going forward. He says that the crisis has led him to start from scratch …

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‘IATA has no relevance’

Jyoti Mayal, President, Travel Agents Association of India (TAAI), shares why IATA holds little or no relevance for travel agents today, when it should really be the agents’ mouthpiece. Nisha Verma After making a series of representations to different ministries, Jyoti Mayal says that the challenges are only growing for …

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‘IATA has its benefits’

Even though agents feel that the International Air Transport Association (IATA) has leanings towards the airlines, membership to this community comes with its own set of advantages. Hazel Jain Membership to the hallowed tarmac of IATA comes at a price. And even when travel agents start questioning its relevance in …

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A hockey stick recovery?

Here’s what three industry heavyweights have to say about recovery of the aviation sector, and the factors that are hindering and helping it. Alexandre de Juniac, Director General & CEO, IATA If the opening is slow, the recovery will be slow. Implementation of safety measures must be universal and quick. …

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