TravTalk India Online Magazine
Lords Hotels and Resorts has enforced quality and safety standards across all its properties, both in India and Nepal. Now, each property receives scores to meet cleaning quality requirements and completes a COVID-19 safety checklist.
Lords Hotels and Resorts is one of the fastest growing hospitality chains in the mid-market segment. Since the company’s inception in 2008, it has grown to be a chain of hotels spread across 11 states in India and also has presence in Nepal. Today, to ensure that all their properties follow COVID-19 safety protocols for the well-being of both guests and staff, the leaders at Lords Hotels and Resorts regularly conduct online meetings with the hotel team to identify the potential threat for guests and staff alike, and eliminate it at the earliest. They are also in touch with local public health authorities to receive latest updates on rules and regulations. The hotel manager and another team member designated as the ‘COVID Warrior’, along with the rest of the team and other employees at all levels, are trained to work remotely as it is the best way to prevent the risk of spreading the disease. The Warrior
oversees that all systems set are in place and no staff or guest takes a short-cut to the same.
Pushpendra Bansal, Chief Operating Officer, Lords Hotels and Resorts, says, “Domestic tourism would be good during the upcoming season. Everyone is eager to travel, but in a safe and secure manner. The government’s health and safety guidelines are being followed by all our hotels in India and abroad.”
