TravTalk India Online Magazine
With a strong commitment to innovation and seamless service integration, RezLive is strategically evolving to cater to the changing needs of the travel industry. With the launch of new offerings, the company will provide travel agents with greater flexibility and more choices, solidifying its leadership role in the B2B travel space.
Janice Alyosius
RezLive is continuing to innovate within the travel industry with the launch of a suite of new services aimed at enhancing the travel experience for agents and operators. The latest additions, such as Car Rental, Cruise Services, VIP Desk (Concierge Services), and a new Mobile App are designed to streamline booking processes and offer more personalised, flexible options.
Car Rental for simplifying ground transportation
RezLive’s new Car Rental service aims to simplify the booking process for travel agents. Jaal Shah, Group Managing Director, Travel Designer Group, explains, “RezLive’s Car Rental service is designed to offer travel agents and tour operators seamless access to a global network of trusted car rental providers at competitive B2B rates.” The integration of this service within the broader RezLive platform, which already offers hotels, sightseeing, transfers, and cruises, provides agents with a one-stop solution for their clients’ travel needs. “We offer real-time availability, instant confirmation, and flexible cancellation options, ensuring convenience for agents and their clients,” adds Shah. This unified platform approach eliminates the need to juggle multiple systems, simplifying the process and improving operational efficiency.
Offering tailored luxury cruises for customers
RezLive’s new Cruise Services mark an exciting expansion into the luxury travel market. “We have started by offering instant online bookings for Resorts World Cruises, and shortly, we will be adding major cruise lines like MSC Cruises, Norwegian Cruise Line, Disney Cruise Line, Cordelia Cruises, and Royal Caribbean,” Shah reveals.
Cruises offer a unique blend of luxury, entertainment, and scenic exploration, making them an ideal choice for discerning travellers. With competitive pricing and expert support, travel agents can offer customised itineraries to meet their clients’ specific needs. Shah says, “This expansion into the cruise segment reflects our commitment to diversifying travel options and supporting our partners in providing distinctive travel experiences.”
VIP Desk (Concierge Services) for personalised services
The VIP Desk, RezLive’s concierge service, provides luxury, exclusivity, and personalised assistance to High-Net-Worth Individuals (HNWIs), corporate travellers, VIP guests, and those seeking premium experiences. Shah explains, “Whether it’s a private transfer, luxury hotel upgrades, exclusive dining reservations, or floral services, our concierge team ensures that every request is handled with precision and care.” This service allows travel agents to offer their clients a level of convenience and exclusivity that sets them apart in the competitive travel market.
App for on-the-go booking
RezLive’s new Mobile App is set to transform how travel agents interact with the platform. Shah describes the app as “an important step towards enhancing accessibility and convenience”. The initial version offers key features, such as account management, booking checks, and access to confirmed vouchers. However, future updates will include real-time inventory for hotels, sightseeing, car transfers, cruises, and car rentals, as well as push notifications.
Vision for the future
The launch of these new products underscores RezLive’s broader strategy to provide a comprehensive, technology-driven ecosystem for travel partners. Shah says, “The introduction of new products is part of our long-term vision for growth.”
