Valentina Cesani,Chief Customer Officer, Rail Europe, was recently in Mumbai to attend ‘Family Day and Reward Recognition Day’ programme, which aimed to inspire the team members. Cesani says that actively listening to customers and embedding their feedback into the organisation’s philosophy and strategy is the key to success. Hazel Jain …
Read More »Indians look for Swiss pass
Christian Schoch, Director India, Switzerland Tourism, is happy to share that there has been an uptick in sales of Swiss Travel Pass in the India market, particularly the eight-day pass, which also means that Indians are staying longer in the destination. Hazel Jain The newly appointed India Director for Switzerland …
Read More »‘India top on US visa priority’
The United States Commercial Service partnered with Discover Destinations to organise a tourism networking event in New Delhi recently. The event brought together important players in the US tourism industry and representatives from the Indian travel trade. Janice Alyosius The United States Commercial Service, the trade promotion arm of the …
Read More »‘We are working on visa issue’
Visa issues are affecting inbound tourism to Spain from India. José María Ridao, Ambassador, Embassy of Spain, New Delhi, says they are awaiting the Indian ministry’s approval to open a new consulate general in Bengaluru. Sara Haque Spain is one of the most popular Schengen destinations for Indian tourists. With …
Read More »‘Beware of visa frauds’
Prabuddha Sen, Chief Operating Officer for South Asia, VFS Global, urges the travel trade fraternity to caution their clients against visa frauds and incorrect documentation and encourage them to apply for visa in advance. Hazel Jain Prabuddha Sen, Chief Operating Officer (COO) for South Asia, VFS Global, speaking on the …
Read More »Industry better set for visa demands
With a few months left for the summer peak outbound season to begin in India, key travel sector stakeholders are better equipped to cater to the high travel demand. Meanwhile, VFS Global is reaching out to tier II and III cities to facilitate travellers apply for visas quickly and easily. …
Read More »India reopens e-visa for Brits
The reopening of e-visa facility for British nationals by India will hopefully usher in better times for inbound tourism – even if it is towards the end of the holiday season. Hazel Jain Vikram Doraiswami, High Commissioner of India to the United Kingdom, recently shared a video update confirming that …
Read More »VFS gets ready for season
VFS Global recently concluded an informative webinar for the travel trade, where not only they cleared the issues being faced by the industry and consumers, but also informed the trade about their new products. Nisha Verma Pranav Sinha, Head – South Asia, VFS Global, said that customers want to use …
Read More »Buying zero-risk travel insurance
Even as the world recovers from the pandemic, travel insurance seems more critical than ever amid all the uncertainties. Here are some points agents must be familiar with so that they can assist their clients to choose the most beneficial travel insurances policy. Numerous safety procedures, travel restrictions and airline …
Read More »VFS sells majority stakes
EQT Private Equity is set to sell a majority stake in VFS Global to Blackstone and retain a minority position. According to sources, the acquisition is estimated at over $2 billion valuation. VFS Global is the industry pioneer and the world’s largest provider of visa outsourcing services. It is 90% …
Read More »