In-the-Issue

The tourism industry is a compliance-heavy sector. While some see this as a burden, others view it as a growth driver. Beyond making it a level-playing field, it can protect consumers – particularly in light of increasing AI data breaches and cyberattacks – offer significant business advantages and build trust …

With spiritual tourism in mind, ECKO Hotels & Resorts debuts in India with properties in Uttarakhand—Haridwar, Rishikesh and Tapovan, blending global comfort with Indian ethos. Surbhi Sharma ECKO Hotels & Resorts, a new-age hospitality brand blending global sensibilities with Indian warmth, has launched operations in India with 100 keys across …

Oman is fast emerging as a top pick for Indian travellers. With Muscat’s coastal charm and Jabal Akhdar’s scenic mountain beauty, the country offers world-class hospitality, cultural richness and adventure. Backed by focused promotions and growing air connectivity, the country is tapping into India’s booming outbound travel market. Surbhi Sharma …

From expanding NDC integrations to introducing AI-powered automation tools, ITQ and Travelport are empowering 6,500+ travel agents across India with smarter, faster and more connected solutions—bridging the gap between traditional systems and the future of global travel. ITQ’s leadership remains committed to blending innovation with reliability. Surbhi Sharma In the …

Bandra Kurla Complex (BKC) has transformed itself to one of Mumbai’s most dynamic business and lifestyle districts and a vibrant destination for global conventions and luxury experiences. One such spot is the Sofitel Mumbai BKC, which continues to evolve, even after 13 years of operations. Manish Dayya, its General Manager, …

The Indian Association of Tour Operators (IATO) has elected a new leadership team for 2025–2027, headed by Ravi Gosain as its new President. Bringing a fresh mandate focused on digital innovation, stronger government advocacy and global outreach, the team pledges inclusive growth and capacity building for members across all regions. …

GRNconnect showcases its renewed digital vision and strategic direction at Arabian Travel Market 2025, drawing attention with the relaunch of its busineses-to-business portal and a strong focus on innovation. With deeper global collaborations and plans to integrate Artificial Intelligence, the company signals its readiness to lead the next wave of …

Loyalty programmes are not what they used to be. The cookie-cutter format is fast replacing a more personalised and tailor-made rewards programme – both for travellers as well as agents. Done right, these programmes can not only bring in more business but can actually retain customers – something that they …

SanJeet, Director, DDP Publications, becomes the first Indian to be conferred with the ‘PATA Award of Merit’ at the PATA Annual Summit 2025, held recently in İstanbul, Türkiye. TT Bureau The Pacific Asia Travel Association (PATA) honoured two distinguished leaders in the Asia Pacific travel and tourism industry during the …

Radisson Hotel Group is ramping up its India presence with a renewed B2B push. The group is targeting tertiary markets, weddings, MICE and domestic tourism while focusing on sustainability, talent development and innovative brand tie-ups. Surbhi Sharma Radisson Hotel Group (RHG) is making strategic moves in the Indian hospitality landscape …