TravTalk India Online Magazine
After a healthy growth in the last one year, The Park, New Delhi is now busy upgrading its services. General Manager, Rohit Arora, talks about his plans of enhancing the guest experience at the hotel.
Manas Dwivedi
entrally located at the heart of New Delhi, The Park is one of the most popular properties at Connaught Place. Registering a year-on-year growth of 9 per cent in the last financial year, The Park is on a steady path to grow handsomely. Not bothered about facing competition in the hospitality market, Rohit Arora, General Manager, The Park, New Delhi, says that his hotel is moving forward really well after a fruitful first quarter of 2018.
“The first quarter has gone really well and we are expecting a growth of 12-14 per cent in the current financial year. We have a good positioning, relationship and ample amount of support from the trade and the government. We are doing fairly very well. The competition is not bothering us at all,” exclaims Arora on the performance of his hotel.
This year, we have revamped one floor at the property. We have changed the furniture too. We are also involved in some expansion at the Aqua Lounge Bar
Speaking about upgrading the hotel’s infrastructure and services to provide dedicated services to the clients, Arora says, “From the last three-four years, we have continuously been upgrading our hotel. During every summer season, we do the upgradations. This year also, we have revamped one floor at the property. There are soft changes too; we have changed the furniture. We are also doing some expansion at the Aqua Lounge Bar. The work is on and by the time season sets in, I am sure, it will be a new place to be at.”
Explaining about The Park’s initiatives on saving nature and practising sustainability, Arora explains, “The Park, New Delhi joins the worldwide campaign to eliminate plastic drinking straws from the landfills, streams, oceans and beaches. The Park Hotels had taken a pledge on World Environment Day to give up the use of plastic straws and start the process of replacing these with paper straws.”
“The menu at our restaurant, Fire, features dishes which are 80 per cent organic, even as we transition to a 100 per cent earth-friendly version. We also host the Delhi Organic Farmer’s Market every Sunday at The Park, New Delhi and try to create a bridge between the primary producer, the farmers and the consumer,” adds Arora.
Talking about the Tourism PowerHouse by PATA India Chapter, Arora says, “It is a fantastic initiative with useful knowledge sessions by prominent speakers of the travel industry. I am sure every attendee has gained a lot of experience from it.”
The Park will soon open doors in Chettinad, Kolkata, Mumbai and Goa.
Going Green
- The Park, New Delhi supports Planetabled, a travel company that provides accessible and inclusive travel solutions for people with disabilities from across the world
- To reduce carbon footprints, the hotel has cycles parked at the porch for guests to ride around the heart of the city, shop or
visit heritage sites
